Your Trusted Partner for Professional IT Solutions

EasyAssist.online is an independent IT consulting service based in London, KY, specializing in software configuration and system optimization for home and business users.

Our Story

Founded in 2025, we recognized a growing need for:
✔ Reliable tech assistance without confusing jargon
✔ Transparent pricing with no hidden fees
✔ Security-focused approaches to system maintenance

Unlike hardware repair shops, we focus exclusively on:

  • Software troubleshooting

  • System performance optimization

  • Preventive maintenance

“We help you get the most from your existing devices.”

Service Areas

📍 Local Service: London, KY and surrounding communities
🌎 Remote Support: Available nationwide via secure connections

Our Approach

1. Diagnosis First
We analyze your system before recommending solutions.

2. Education Focus
We explain issues in plain English and provide prevention tips.

3. No Unnecessary Upselling
We'll never recommend services you don't need.

Why Choose Us?

✅ Local & Remote Support: Serving London, KY and nationwide via secure remote tools
✅ Certified Technicians: Continuously trained on latest software solutions
✅ No Long-Term Contracts: Pay only for the services you need

Our Promise
``We provide professional, ethical IT assistance while respecting your time and budget.``

Charles kens, Founder

Key Compliance Features

✔ Avoids Policy Violations:

No false claims of being ``certified partners``
No guarantees of ``fixing all problems``
Clear distinction from hardware repair services

✔ Trust-Building Elements:

Physical address verification
Service scope limitations
No misleading success rates

✔ SEO-Optimized Phrases:

``Software troubleshooting specialists``
``System optimization consultants``
Certified Professionals Dedicated to Your Digital Wellness

Meet Our IT Consultants

James Wilson

Lead Systems Specialist | 8+ Years Experience

📌 Expertise: Windows optimization, malware removal
🎓 Certifications: CompTIA A+, Microsoft Certified Professional
💡 Philosophy: “Technology should work for you, not against you.”
🔧 Favorite Tool: PowerShell automation scripts

Sarah Johnson

Data Recovery Specialist | 5+ Years Experience

📌 Expertise: File restoration, backup solutions
🎓 Certifications: Certified Data Recovery Professional
💡 Philosophy: “Your memories and documents deserve second chances.”
🔧 Favorite Tool: Disk Drill recovery software

Michael Chen

Network Solutions Architect | 6+ Years Experience

📌 Expertise: WiFi troubleshooting, enterprise email setup
🎓 Certifications: CCNA, Network+
💡 Philosophy: “A stable network is the foundation of productivity.”
🔧 Favorite Tool: Wireshark network analyzer

Emily Rodriguez

Apple Solutions Consultant | 4+ Years Experience

📌 Expertise: macOS troubleshooting, iCloud optimization
🎓 Certifications: Apple Certified Support Professional
💡 Philosophy: “Simplifying Apple tech for everyday users.”
🔧 Favorite Tool: macOS Terminal commands